SUBSCRIPTION MEMBERSHIP FAQ

  • How long are the contracts?

    No Long Term Contracts*!


    Subscriptions are week to week or month to month and you can opt-out any time. 


    *Monthly memberships require 30 days notice to avoid a $49 cancelation fee. 


    *Weekly memberships require a 24 hours notice to avoid cancelation fee of equal to one week membership fee. 

  • How do I cancel my subscription?

    You can easily cancel on our app;

    https://www.balanceyogacenteronline.com/cancelonapp


    You can easily cancel on our website;

    https://www.balanceyogacenteronline.com/cancelonweb



    Email: memberships@balanceyogacenteronline.com 

  • Can I share my subscription?

    Subscriptions cannot be shared. 

  • Can I pause my subscription?

    Pausing your subscription allows you to keep the rate you signed up with!


    Subscriptions can be paused at any time with 5 days notice. 


    Subscriptions can be paused for as low as 14 days at a time (two weeks)


    Subscriptions can be paused for up to 3 months at a time. Longer than 3 months require cancelation. 


    Email us at memberships@balanceyogacenteronline.com

  • Can I upgrade my subscription?

    Subscriptions can be upgraded any time by emailing memberships@balanceyogacenteronline.com

  • Can I downgrade my subscription?

    Subscriptions can be downgraded at any time by emailing memberships@balanceyogacenteronline.com 

  • What happens to my monthly unused classes?

    Unused monthly classes do not roll over.

  • What happens if I run out of my monthly classes?

    If you run out of your monthly subscription classes, you can purchase additional classes at $25 a class until your classes renew next month! 

  • Can I get a refund?

    No refunds.

10 CLASS PACK FAQ

  • Do 10 class packs expire?

    Yes. Your ten pack expires 6 months after purchase.

  • Can I transfer my unused classes to someone else?

    Classes and memberships cannot be transferred.

  • Can I get a refund?

    No refunds.