SUBSCRIPTION MEMBERSHIP FAQ

  • How long are the contracts?

    Our weekly recurring plans require 24 hours' notice to avoid a cancellation fee equal to one week's membership fee. 


    Our month-to-month subscription plans require 30 days' notice to avoid a $49 cancelation fee. 


    Talk to one of our Student Success Coaches about details on your 6-month subscription (memberships@balanceyogacenteronline.com).

  • How do I cancel my subscription?

    You can easily cancel on our app;

    balanceyogacenteronline.com/cancelonapp


    You can easily cancel on our website;

    balanceyogacenteronline.com/cancelonweb


    Email: memberships@balanceyogacenteronline.com 

  • Can I share my subscription?

    Subscriptions cannot be shared. 

  • Can I pause my subscription?

    Pausing your subscription allows you to keep the rate you signed up with.


    Weekly memberships cannot be paused.


    Monthly (either 6 month or month to month) can be paused.


    The pause processing fee is $10


    Email us to pause and we will precess it within 24 hours (memberships@balanceyogacenteronline.com)


    You can pause for a minimum of 14 days (2 weeks) and a maximum of 3 months

  • Can I change my membership?

    You can change your membership at anytime during your term.


    $10 Service fee to change.

  • I have a buddy pass. How do I use them

    Click here for how to activate your buddy passes balanceyogacenteronline.com/buddypasses

  • What happens to my monthly unused classes?

    Unused monthly classes do not roll over.

  • What happens if I run out of my monthly classes?

    If you run out of your monthly subscription classes, you can purchase additional classes at $25 a class until your classes renew next month! 

  • Can I get a refund?

    No refunds.

10 CLASS PACK FAQ

  • Do 10 class packs expire?

    Yes. Your ten pack expires 6 months after purchase.

  • Can I transfer my unused classes to someone else?

    Classes and memberships cannot be transferred.

  • Can I get a refund?

    No refunds.